Privacy Policy
Last updated: 04/12/2025
1. Introduction
Welcome to Mectric Solutions Ltd.
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have.
By using our website www.mectricsolutions.co.uk , you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide to Us
We may collect personal information you voluntarily provide when you:
- Subscribe to newsletters
- Submit forms or customer inquiries
This may include:
- Name
- Email address
- Phone number
- Any other information you choose to submit
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed and time spent
- Cookies and tracking technologies
2.3 Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies to:
- Improve website functionality
- Analyze traffic
- Personalize content
- Provide advertising
You can manage cookies through your browser settings.
3. How We Use Your Information
We use collected information to:
- Provide and improve our services
- Respond to customer requests
- Send updates or marketing (with your consent)
- Analyze website usage
- Prevent fraud and ensure security
4. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Service providers (payment processors, hosting providers, analytics tools)
- Legal authorities when required by law
- Business partners with your consent
All third parties are required to keep your information secure.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal data.
However, no method of transmission or storage is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have rights such as:
- Access to your personal data
- Correction of inaccurate data
- Request for deletion
- Opting out of marketing communications
- Data portability rights
To exercise these rights, contact us at info@mectricsolutions.co.uk
7. Children’s Privacy
We do not knowingly collect or solicit information from children under 13 (or other applicable age based on local laws). If we learn we have collected such data, we will delete it promptly.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices of those third parties.
9. International Transfers
If you are accessing our site from outside England your information may be transferred and processed in a different jurisdiction, which may have different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@mectricsolutions.co.uk
Address: Unit 21 Maple Park, Essex Road, Hoddesdon, Hertfordshire, EN11 0EX